Autores:
  • The reason is still difficult to explain, but it is not complicated. That inner voice that will not be denied, once we learn to listen to it, had whispered since the beginning, "Business is not what your life is about. Founding VISA and being its chief executive officer is something you must do, but it's only preparatory."

    Dee Hock, VISA International (1999). “Birth of the Chaordic Age”, p.16, Berrett-Koehler Publishers