Autores:
  • Those who see what's obvious aren't necessarily brighter than others. They're just more likely to observe that the emperor is naked. Like children, they see what's actually there. Their perceptions are less clouded by belief systems, taboos, habits of thought. One responsibility of management--an important one--is to call attention to the invisible obvious, pointing it out as a child does (sometimes to the embarrassment of adults). Doing so also requires supporting employees who take that risk, too, and other risks as well.

    Richard Farson, Ralph Keyes (2003). “Whoever Makes the Most Mistakes Wins”, p.76, Simon and Schuster