Autores:
  • In my own experience, both personally and professionally, I've learned that you don't wait to confront reality. It doesn't get easier. It doesn't get better. And, in some cases, if you don't get the relevant information from people and act quickly, you start losing options. You're into damage control.

    Stephen R. Covey, Rebecca R. Merrill (2008). “The SPEED of Trust: The One Thing That Changes Everything”, p.189, Simon and Schuster