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  • Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

    John Kador
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    John Kador (2009). “Effective Apology: Mending Fences, Building Bridges, and Restoring Trust”, p.15, Berrett-Koehler Publishers
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Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right. - John Kador
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