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  • We will be far more effective as communicators when we acknowledge our mistakes, and then we try to make them up.

    Frank Luntz
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    "Frank Luntz: How To 'Win' With Smart Messaging". "Talk of the Nation" with Neal Conan, www-s4.npr.org. March 8, 2011.
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We will be far more effective as communicators when we acknowledge our mistakes, and then we try to make them up. - Frank Luntz
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