Workplace Conflict Quotes

• Instead of suppressing conflicts, specific channels could be created to make this conflict explicit, and specific methods could be set up by which the conflict is resolved.

  Albert Low

  Conflict, Method, Explicit

  Albert Low (1976). “Zen and creative management”, Anchor Books

  10 Copiar cita

  Mostrar fuente

• Hay tres formas de tratar las diferencias: dominación, compromiso e integración. Mediante la dominación, sólo una de las partes consigue lo que quiere; mediante el compromiso, ninguna de las partes consigue lo que quiere; mediante la integración, encontramos una forma de que ambas partes consigan lo que desean.

  Mary Parker Follett

  Differences, Wish, Three

  Mary Parker Follett (1957). “Dynamic administration: the collected papers of Mary Parker Follett”

  126 Copiar cita

  Mostrar fuente

• A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.

  Robert Townsend

  Lucha, Pensamiento, Gente

  Robert Townsend (1988). “Further up the organization”, HarperCollins

  14 Copiar cita

  Mostrar fuente

• The right tools for solving disputes within our community are precision instruments such as reason, communication, empathy, curiosity, and understanding. They are also the right tools for building a global civilization of peace and prosperity.

  Paul K. Chappell

  Communication, Civilization, Empathy

  16 Copiar cita

• Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.

  Margaret J. Wheatley

  Organization, Energy, Workplace

  Margaret J. Wheatley (2006). “Leadership and the New Science: Discovering Order in a Chaotic World”, p.59, Berrett-Koehler Publishers

  6 Copiar cita

  Mostrar fuente

• Escuche primero. Da a tus oponentes la oportunidad de hablar. Déjales terminar. No te resistas, defiendas ni debatas. Esto sólo levanta barreras. Intenta tender puentes de entendimiento.

  Dale Carnegie

  Bridges, Giving, Understanding

  Dale Carnegie (2016). “How to win friends & influence people”, p.104, Diamond Pocket Books Pvt Ltd

  52 Copiar cita

  Mostrar fuente

• If you can't go around it, over it, or through it, you had better negotiate with it.

  Ashleigh Brillante

  Conflict, Resolution, Negotiation

  21 Copiar cita

• Haz todos los días algo que no quieras hacer; ésta es la regla de oro para adquirir el hábito de cumplir con tu deber sin dolor.

  Mark Twain

  Motivational, Positive, Pain

  Mark Twain (2012). “Mark Twain at Your Fingertips: A Book of Quotations”, p.94, Courier Corporation

  34 Copiar cita

  Mostrar fuente

• Clearly, there aren't enough positive moments or interactions happening in the workplace. As a result, our economy suffers, companies suffer, and individual relationships suffer.

  Tom Rath

  Suffering, Workplace, Conflict

  "Be Nice: It's Good for Business". Interview with Jennifer Robison, www.gallup.com. August 12, 2004.

  4 Copiar cita

  Mostrar fuente

• My role was to bring about fairness in the workplace. All I did was implement the laws that were currently on the books.

  Hilda Solís

  Book, Law, Roles

  13 Copiar cita