B. Joseph Pine II Quotes

• Las experiencias son tan distintas de los servicios como los servicios lo son de los bienes.

  B. Joseph Pine II

  Mercancías

  10 Copiar cita

• The experience of being understood, versus interpreted, is so compelling you can charge admission.

  B. Joseph Pine II

  Admission, Understood, Compelling

  14 Copiar cita

• It's easier to be authentic if you don't say you are authentic.

  B. Joseph Pine II

  Easier, Ifs

  James H. Gilmore, B. Joseph Pine II (2007). “Authenticity: What Consumers Really Want”, p.90, Harvard Business Review Press

  11 Copiar cita

• The history of economic progress consists of charging a fee for what once was free.

  B. Joseph Pine II

  Progress, Economic, Fees

  8 Copiar cita

También te puede gustar:

Al Ries

Gary Hamel

Thomas H. Davenport

Don Peppers

Martin Lindstrom

Leonard L. Berry

Joseph Badaracco

Tom Peters