Bill Capodagli Quotes About Attitude

• My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

  Bill Capodagli

  Mother, Attitude, Book

  Fuente: bobmorris.biz

• Organizational culture begins in HR. This means to hire for attitude and train for skill.

  Bill Capodagli

  Attitude, Mean, Skills

  "Bill Capodagli on “The Disney Way”: Part 2". Interview with Bob Morris, bobmorris.biz. June 19, 2016.

• Habits grow from obtaining knowledge, attitude and skills.

  Bill Capodagli

  Attitude, Skills, Habit

  Bill Capodagli, Lynn Jackson (2016). “The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition”, p.151, McGraw Hill Professional

• Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation. Attitude is the desire to transform our knowledge into skills and ultimately into habits.

  Bill Capodagli

  Attitude, Skills, Understanding

  Bill Capodagli, Lynn Jackson (2016). “The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition”, p.151, McGraw Hill Professional

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