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  • The worker is not the problem. The problem is at the top! Management!

    W. Edwards Deming
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    "Knowledge Building Through Sensemaking: Connecting the Dots: Information Overload: What to do with all of the New Information". Book by Melanie M. Minarik, p. 13, 2008.
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The worker is not the problem. The problem is at the top! Management! - W. Edwards Deming
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