Customers Quotes - Page 10

• It is not fair to ask of others what you are not willing to do yourself.

  Eleanor Roosevelt

  Inspiración, Liderazgo, Lealtad

  Eleanor Roosevelt, David Emblidge (1990). “Eleanor Roosevelt's My Day: The post-war years, her acclaimed columns, 1945-1952”, 1990.

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• At the end of the day, I want to create collections that, although I am inspired by very creative women, I want my customer to walk away with a silhouette that she doesn't even know what collection it comes from. That it just lasts in her wardrobe and makes her feel strong and confident and hopefully happy.

  Rachel Roy

  Strong, Creative, The End Of The Day

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• Reducen las capas de gestión. Ponen distancia entre la cúpula de una organización y los clientes.

  Donald Rumsfeld

  Distancia, Organización, Capas

  Publicación en FaceBook de Donald Rumsfeld del 17 de agosto de 2011

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• Customers have different need states and life experiences.

  Howard Schultz

  Needs, Different, Life Experience

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• Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

  Howard Schultz

  Offering, Wholesome Food, Starbucks

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• The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.

  Howard Schultz

  Two, Different, Needs

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• We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

  Howard Schultz

  Shoes, Battle, Needs

  "Starbucks fix". Interview with Andy Serwer, archive.fortune.com. January 18, 2008.

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• Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.

  Howard Schultz

  Emotional, Important, Characteristics

  "Piers Morgan Tonight", edition.cnn.com. August 17, 2011.

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• I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.

  Howard Schultz

  Commodity Prices, Use, Want

  "Starbucks fix". Interview with Andy Serwer, archive.fortune.com. January 18, 2008.

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• In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then 40 years later if you performed the same exercise, less than 10% of the public believed it was true. The fracturing of trust is based on the fact that the consumer has been let down.

  Howard Schultz

  Lying, Exercise, Years

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• I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.

  Sherri Shepherd

  Nice, Friendly, Malls

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• I think my customers, my fans are really like my family now - it's like a movement of fabulosity.

  Kimora Lee Simmons

  Thinking, Fans, Movement

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• The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

  Simon Sinek

  Thinking, Pay, Clients

  "I Hate You: A Tale About Advertising" by Simon Sinek, www.huffingtonpost.com. July 16, 2010.

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• The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.

  Adam Smith

  Real, Hype, Discipline

  Adam Smith (2010). “An Inquiry Into the Nature and Causes of the Wealth of Nations”, p.138, Cosimo, Inc.

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• I'm so excited for my first fragrance! I chose to partner with Dots because I love what they do for their customers, bringing them the hottest trends in fashion, accessories and fragrance at unbelievably low prices. It's amazing!

  Jordin Sparks

  Fashion, Accessories, Trends

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• In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction.

  Roger Staubach

  Deporte, Real, Gente

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• At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

  Roger Staubach

  Business, Hero, Car

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• Las empresas llevan mucho tiempo recopilando datos para dividir su base de clientes en segmentos específicos. Ahora, los partidos políticos también se han convertido en expertos en el microtargeting, utilizando datos sobre hábitos de compra, actividades de ocio, historial de voto, donaciones benéficas, etc., con el fin de identificar a los posibles simpatizantes y el tipo de llamamiento con más probabilidades de ganárselos.

  James Surowiecki

  Party, Winning, Leisure Activities

  "Cálculo de campañas". www.newyorker.com. 24 de septiembre de 2012.

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• La publicidad de "Iron Chef" ha sido útil, pero al fin y al cabo tu producto y tu servicio determinan si tienes clientes o no. Si la gente decide comer menos fuera durante una recesión, los primeros restaurantes que eliminarán serán los que no hagan un gran trabajo.

  Michael Symon

  Trabajos, Corte, Hierro

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• The thing with Linux is that the developers themselves are actually customers too: that has always been an important part of Linux.

  Linus Torvalds

  Important, Linux, Developers

  "FM Interviews: Interview with Linus Torvalds: What motivates software developers". Interview with Rishabh Aiyer Ghosh, firstmonday.org. October 3, 2005.

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• I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

  Gary Vaynerchuk

  Educational, Care, Lines

  Gary Vaynerchuk (2011). "The Thank You Economy (Enhanced Edition)", p.28, Harper Collins.

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• To help producers serve larger institutional customers like schools and hospitals, USDA has helped fund new regional infrastructure like cold storage warehouses, commercial kitchens and local slaughter facilities.

  Tom Vilsack

  School, Kitchen, Helping

  "A New Guide to Local and Regional Food" by Sec. Tom Vilsack, www.huffingtonpost.com. February 29, 2012.

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• Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

  Sam Walton

  Business, Educational, Commitment

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• Cualquier engaño aparente en una declaración es costoso, no sólo por el gasto de la publicidad, sino por el efecto perjudicial que produce en el cliente, que cree haber sido engañado.

  John Wanamaker

  Mentir, Creer, Exagerar

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• Lo más difícil del poder de la confianza es que es muy difícil de construir y muy fácil de destruir. La esencia de la creación de confianza es hacer hincapié en las similitudes entre usted y el cliente.

  Thomas J. Watson

  Confianza, Esencia, Construcción

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