W. Edwards Deming Quotes About Quality

• Quality is pride of workmanship.

  W. Edwards Deming

  Pride, Quality, Workmanship

• No es necesario cambiar. La supervivencia no es obligatoria.

  W. Edwards Deming

  Cambio, Significativo, Alta Dirección

• El objetivo del liderazgo debe ser mejorar el rendimiento del hombre y de la máquina, mejorar la calidad, aumentar la producción y, al mismo tiempo, hacer que la gente se sienta orgullosa de su trabajo. Dicho de forma negativa, el objetivo del liderazgo no es simplemente encontrar y registrar los fallos de los hombres, sino eliminar las causas de los fallos: ayudar a las personas a hacer un mejor trabajo con menos esfuerzo.

  W. Edwards Deming

  Liderazgo, Empleo, Orgullo

• If you do not know how to ask the right question, you discover nothing.

  W. Edwards Deming

  Quality, Asking The Right Questions, Management

• Si mejora la calidad, mejorará automáticamente la productividad.

  W. Edwards Deming

  Calidad, Gestión, Productividad

• Whenever there is fear, you will get wrong figures.

  W. Edwards Deming

  Reality, Quality, Management

• Uncontrolled variation is the enemy of quality.

  W. Edwards Deming

  Enemy, Quality, Variation

  "Basic Statistical Tools for Improving Quality". Book by Chang W. Kang, Paul H. Kvam, p. 19, 2012.

• Understanding variation is the key to success in quality and business.

  W. Edwards Deming

  Keys, Understanding, Quality

• La calidad no procede de la inspección, sino de la mejora del proceso de producción.

  W. Edwards Deming

  Calidad, Mejora, Proceso

  "Salir de la crisis". Libro de W. Edwards Deming, p. 29, 1982.

• For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.

  W. Edwards Deming

  Zero, Knowledge, Fire

• The emphasis should be on why we do a job.

  W. Edwards Deming

  Jobs, Business Success, Quality

• La inspección con el objetivo de encontrar los malos y desecharlos es demasiado tardía, ineficaz y costosa. La calidad no procede de la inspección, sino de la mejora del proceso.

  W. Edwards Deming

  Calidad, Demasiado Tarde, Mejora

• La incapacidad de la dirección para planificar el futuro y prever los problemas ha provocado el despilfarro de mano de obra, de materiales, de tiempo de máquina, todo lo cual eleva el coste del fabricante y el precio que debe pagar el comprador.

  W. Edwards Deming

  Quality, Cost, Machines

• Mere allocation of huge sums of money for quality will not bring quality.

  W. Edwards Deming

  Quality, Mere, Allocation

• All anyone asks for is a chance to work with pride.

  W. Edwards Deming

  Pride, Quality, Chance

• Rational behavior requires theory. Reactive behavior requires only reflex action.

  W. Edwards Deming

  Quality, Action, Management

• The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.

  W. Edwards Deming

  Poor Quality, Cost, Like You

• You do not install quality; you begin to work at it.

  W. Edwards Deming

  Quality, Management

• Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

  W. Edwards Deming

  Risk, Quality, Needs

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

• Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.

  W. Edwards Deming

  Risk, Quality, Boards

• Quality starts in the boardroom.

  W. Edwards Deming

  Quality, Management

• The result of long-term relationships is better and better quality, and lower and lower costs.

  W. Edwards Deming

  Long, Quality, Cost

• When a system is stable, telling the worker about mistakes is only tampering.

  W. Edwards Deming

  Mistake, Quality, Management

• You cannot inspect quality into the product; it is already there.

  W. Edwards Deming

  Quality, Products

• He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.

  W. Edwards Deming

  Years, Suffering, Quality

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