W. Edwards Deming Quotes - Page 4

• Aprender no es obligatorio; es voluntario... Pero para sobrevivir, debemos aprender.

  W. Edwards Deming

  Inspiración, Liderazgo, Educación

  "Deming: The Way We Knew Him". Book by Frank Voehl, February 28, 1995.

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• Los beneficios en los negocios proceden de los clientes que repiten, clientes que presumen de su proyecto o servicio y que traen amigos con ellos.

  W. Edwards Deming

  Inspiración, Empresa, Clientes fieles

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• You can not hear what you do not understand.

  W. Edwards Deming

  Understanding, Management, Can Not

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• Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.

  W. Edwards Deming

  Risk, Quality, Boards

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• The questions are more important than the answers.

  W. Edwards Deming

  Important, Answers

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• Estamos aquí para hacer otro mundo.

  W. Edwards Deming

  World, Another World

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• You cannot inspect quality into the product; it is already there.

  W. Edwards Deming

  Quality, Products

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• It does not happen all at once. There is no instant pudding.

  W. Edwards Deming

  Doe, Pudding, Management

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• Nobody should try to use data unless he has collected data.

  W. Edwards Deming

  Data, Trying, Use

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• A leader must have knowledge. A leader must be able to teach.

  W. Edwards Deming

  Leader, Able, Management

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• You can not achieve an aim unless you have a method.

  W. Edwards Deming

  Management, Achieve, Method

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• What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

  W. Edwards Deming

  Care, Management, Scientist

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• Juzgar a las personas no les ayuda.

  W. Edwards Deming

  Judging People, Doe, Helping

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

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• The main difference between service and manufacturing is the service department doesn't know that they have a product.

  W. Edwards Deming

  Differences, Management, Department

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• People are entitled to joy in work.

  W. Edwards Deming

  People, Joy, Management

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• The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

  W. Edwards Deming

  Discovery, Ideas, Design

  Source: www.leanblog.org

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• A leader's job is to help his people.

  W. Edwards Deming

  Empleo, Personas, Líder

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• Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.

  W. Edwards Deming

  Being Thankful, Acquisition, World

  Quoted in Wash. Post, 29 May 1988

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• The transformation will come from leadership.

  W. Edwards Deming

  Management, Transformation

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• No basta con cumplir las especificaciones.

  W. Edwards Deming

  Management, Enough, Meetings

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• Scrap doesn't come for free, we pay someone to make it.

  W. Edwards Deming

  Pay, Lean Manufacturing, Scrap

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• People need to know what their jobs are.

  W. Edwards Deming

  Empleo, Personas, Necesidades

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• People need to know how their job contributes.

  W. Edwards Deming

  Empleo, Personas, Necesidades

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• No one can measure the loss of business that may arise from a defective item that goes out to a customer.

  W. Edwards Deming

  Loss, Risk, May

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

  17 Copiar cita

• ...the most important things we need to manage can't be measured.

  W. Edwards Deming

  Teaching, Assessment, Important

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